FAQ

No, you can only purchase windows in the calculator. We do not provide installation services

Yes, however, this applies only to those who order windows with transport within Poland or with personal collection.

If you need an item not available in the calculator or additions to the window (such as hidden hinges, frosted glass). Contact us and we will manually add this item.

Up to 48 hours after payment, you have the opportunity to change the order (we will individually determine the conditions) or cancel without giving any reason. In the event of a cancellation message, we will immediately refund your account.

Read the warranty terms and conditions

The order is collected from our warehouse in Cieślach. You have two weeks of free storage. At the site, the pallet with the windows will be loaded with a forklift with the help of a warehouseman on, for example. Your car or bus. The driver, on the other hand, is responsible for securing the goods themselves for transport.

We begin to charge the storage fee 14 days after receiving the “Receive your order” email. This fee is 1% of the order value for each week started.

Payment at fenbroker involves prepayment of 100% of the total order.

Responding to this need, we have specially prepared a configurator of external blinds. If you would like to go to this tool and quote for exterior blinds, click Link